Emergency Department


True to its roots as a dedicated home-grown medical provider, Thomson Hospital Kota Damansara’s Emergency Department (ED) offers 24-hour emergency care services for life’s unexpected moments.


Whether a wracking cough, spiking fever or drilling pain that keeps you up all night or a serious accident in the day, you can be assured that our team of experienced medical officers and trained emergency nurses are on standby at all times, day and night.


Patients who arrive are first screened on a triage system to assess the clinical severity of their condition. Patients in the most critical conditions will be given priority, hence there is no ‘first come, first served’ order. Where necessary, the consultant specialists on-call will be contacted to assist in the diagnosis and treatment.


The waiting time is estimated as follows:


RED: Immediate

YELLOW: Within 30 minutes

GREEN: Within 90 minutes


In an emergency situation, please head to the Emergency Department located at the Ground Floor, on the left side of the main entrance. The Emergency Department is open 24 hours, 7 days a week.

Services and Facilities Accident and Emergency

It Is An Emergency If You Experience:

  • Severe chest pains or other symptoms associated with a heart attack
  • Difficulty breathing
  • Paediatric or neonatal distress
  • Severe stomach pain
  • Severe bleeding
  • Fainting or loss of consciousness
  • Sudden body weakness, slurred speech or other symptoms associated with a stroke
  • Convulsions, fits or seizure
  • Road accidents
  • Fractures, bone dislocation or severe sprain

On top of that, Thomson Hospital Kota Damansara has our own ambulance to reach you even faster during a medical crisis. Call the ED Ambulance Service at +603-6287 1999 if you need immediate medical assistance. Our trained paramedics and experienced ambulance staff will be able to assist you in an emergency.

Other Services

Centres of Excellence & Clinics

Dietetic Services

International Patient Services