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Accident & Emergency

True to its roots as a dedicated home-grown medical provider, Thomson Hospital Kota Damansara's Accident & Emergency (A&E) Department offers 24-hours emergency care services for Life’s unexpected moments.

Whether a wrecking cough, spiking fever or drilling pain that keeps you up all night or a serious life-threatening accident in the day, you can be assured that our team of experienced medical officers and trained emergency nurses are on standby at all times, day and night.

Patients who arrive are first screened on a Triage System to assess the clinical severity of their condition. Patients with the most critical medical cases will be given priority, hence there is no ‘first come, first served’ order. Where necessary, the Consultant Specialists on-call will be contacted to assist in the diagnosis and treatment.

The waiting time is estimated as follows:

RED: Immediate

YELLOW: Within 30 minutes

GREEN: Within 90 minutes

In an emergency situation, please head to the A&E Department located at the Ground Floor, on the left side of the Main Entrance. The A&E Department is open 24 hours, 7 days a week.

It is an emergency if you experience:

  • Severe chest pains or other symptoms associated with a heart attack
  • Difficulty breathing
  • Paediatric or neonatal distress
  • Severe stomach pain
  • Severe bleeding
  • Fainting or loss of consciousness
  • Sudden body weakness, slurred speech or other symptoms associated with a stroke
  • Convulsions, fits or seizure
  • Road accidents
  • Fractures, bone dislocation or severe sprain


On top of that, Thomson Hospital Kota Damansara now has our own ambulance to reach you even faster during a medical crisis. Call for the A&E Ambulance Service at +603-6287 1999 if you need immediate medical assistance. Our trained paramedics and experienced ambulance staff will be able to assist you in an emergency.


To arrange for a visit, kindly call or email:

Tel: +603 6287 1111

Tel: +603 6287 1365

Make an Appointment


For the comfort of other patients staying in dual/shared accommodation, visitors are NOT allowed to stay overnight unless prior approval has been obtained from the ward manager. It is not advisable to bring children for visits as they are more susceptible to infection.

For the comfort of other patients, we also seek your understanding to observe a minimum number of visitors at any one time to keep noise levels down.

ICU: 10 am till 1 pm / 4 pm till 8 pm

Wards: 10 am till 2 pm / 4 pm till 10 pm

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